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Conversion Rate Optimisation (CRO) Agency In Thailand

Primal is a conversion rate optimisation agency in Thailand. Our team in Bangkok checks your tracking, then tests pages, forms and checkouts so more of the visitors you already have become leads and orders.

Brands That Grow Online With Primal

  • McDonald's
  • Central
  • SCG
  • Decathlon
  • Singha
  • Under Armour
  • Dusit Thani
  • Grand Seiko
  • Minor International
  • Onitsuka Tiger
  • GMM Grammy
  • Samsung
  • Land and Houses
  • IHG Hotels & Resorts
  • TrueID
  • Dior
  • Volleyball World
  • Panasonic
  • Pruksa
  • Clarins
  • Robinson
  • Canon
  • Jaspal
  • TUMI
  • Chiva-Som
  • Traveloka
  • Panpuri
  • Rajadamnern Stadium
  • Bayer
  • Boonthavorn
  • Stripe
  • Starbucks
  • Makro PRO
  • Unilever
  • Let's Relax
  • McDonald's
  • Central
  • SCG
  • Decathlon
  • Singha
  • Under Armour
  • Dusit Thani
  • Grand Seiko
  • Minor International
  • Onitsuka Tiger
  • GMM Grammy
  • Samsung
  • Land and Houses
  • IHG Hotels & Resorts
  • TrueID
  • Dior
  • Volleyball World
  • Panasonic
  • Pruksa
  • Clarins
  • Robinson
  • Canon
  • Jaspal
  • TUMI
  • Chiva-Som
  • Traveloka
  • Panpuri
  • Rajadamnern Stadium
  • Bayer
  • Boonthavorn
  • Stripe
  • Starbucks
  • Makro PRO
  • Unilever
  • Let's Relax
Primal colleagues reviewing charts and a laptop at a meeting table
Why CRO

More Enquiries From The Visitors You Have

When your site turns a higher share of its visitors into leads and orders, the money you already spend on ads and search returns more, with no rise in budget. Conversion rate optimisation in Thailand starts with tracking you can trust, then tests one change at a time to pages, forms and checkouts and keeps the versions that bring more conversions. Primal runs it from our Bangkok office with the team that manages your search engine optimisation (SEO) and advertising, so each test starts from what your campaigns already show.

What We Do

What Our CRO Services Cover

Our conversion rate optimisation services in Thailand have 6 parts. The strategy for your site sets which come first.

  • Tracking ReviewGoogle Analytics 4 (GA4) and conversion tracking checked, so every enquiry and order is recorded once before any test starts.
  • Funnel AnalysisEach step between the first page and the enquiry or order, with the share of visitors who leave at each step, by page and by device.
  • Heatmaps And RecordingsWhere visitors click, scroll and stop on the pages that matter most, from heatmaps and anonymised session recordings.
  • A/B TestingTwo versions of a page shown to separate groups of visitors, with a change kept only when the numbers show a clear difference.
  • Forms And CheckoutsEcommerce conversion rate optimisation for carts and checkouts, and shorter, clearer lead forms, tested on phones and desktops.
  • Landing PagesPages for your ad campaigns, matched to each ad and tested with the same method as the rest of your site.

How Primal CRO Works

Five stages, from numbers you can trust to a list of tests that changes with each result.

1/5

Measure

Analytics and conversion tracking checked and fixed, so the starting numbers are right.

The Primal team in a meeting around a round table
Calculator

What A Higher Conversion Rate Is Worth

Answer a few questions to estimate the extra enquiries or orders, and the extra revenue, if more of your visitors converted. Values are in Thai baht (฿).

Your monthly visitors are in Google Analytics. The opening number is an example.Monthly visitors
Conversion rate today
A rate 20% higher means 2% becomes 2.4%, not 22%.Conversion rate increase
Close rate
Customer value
Average order value
Your Month, Estimated
฿ 76,000Extra revenue a monthExtra customers × customer value.
฿ 76,000Extra revenue a monthExtra orders × average order value.

From a conversion rate 20% higher than today.

  1. Enquiries after testingEnquiries today × (1 + increase).240
  2. Enquiries todayMonthly visitors × conversion rate today.200
  3. Extra enquiriesAfter testing − today.40
  4. Extra customersExtra enquiries × close rate.10
  5. Orders after testingOrders today × (1 + increase).240
  6. Orders todayMonthly visitors × conversion rate today.200
  7. Extra ordersAfter testing − today.40
Extra revenue a yearExtra revenue a month × 12.
฿ 912,000
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An estimate from your numbers, not a promise of results. The opening numbers are examples, and nothing you enter is sent or saved.

FAQ

Your CRO Questions Answered

How do you work out what a higher conversion rate is worth?

Multiply your monthly visitors by your conversion rate today, then by one plus the increase, and take the difference: those are the extra enquiries or orders. For a service business, multiply the extra enquiries by your close rate and the value of one customer; for an online store, multiply the extra orders by the average order value. For example, 10,000 visitors at a 2% conversion rate give 200 enquiries; a rate 20% higher gives 240, so 40 more, and at a 25% close rate and ฿ 7,600 a customer, that is ฿ 76,000 more revenue a month.

How long does CRO take to show results?

Fixes to clear faults, such as a broken form or a confusing checkout step, can show in your numbers within weeks. A/B tests take longer on pages with fewer visitors, because each version needs enough visitors before the difference is clear. We set the order of tests and a review date for each.

How do I choose a CRO agency?

Ask any CRO agency how it checks your tracking before testing, how it decides which test to run first, how long it runs each test and how it reports a result. Be careful with any promise of a set conversion rate, because the rate depends on your market and your offer.

What do your conversion rate optimisation services include?

A tracking review, funnel analysis, heatmaps and session recordings, A/B tests, and changes to forms, checkouts and landing pages. The strategy for your site sets which parts come first.

Is CRO worth it for my site?

CRO is worth it when your site already has a steady number of visitors and a gap between those visits and the enquiries or orders you want.

Do you work on ecommerce checkouts?

Yes. For online stores the work covers product pages, the cart and the checkout, tested on phones and desktops, with results reported in orders and revenue.

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Speak To Us About Your Conversion Rate

A 30-minute conversation with a senior strategist about your site, your tracking and the tests that could add the most value.

Request A Conversation
30 Minute Call

Speak With Us

Book a quick call to see how we help you grow, without endlessly trying new agencies, waiting for a better year or hiring expensive in-house teams.

  • We learn about your business and your goals
  • We find where your growth can come from
  • You see the next steps: a strategy meeting, then launch
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Fill in this form and a Primal specialist will contact you to learn about your brand and your goals.

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