
Conversion Rate Optimisation (CRO) Agency In Thailand
Primal is a conversion rate optimisation agency in Thailand. Our team in Bangkok checks your tracking, then tests pages, forms and checkouts so more of the visitors you already have become leads and orders.
Brands That Grow Online With Primal

More Enquiries From The Visitors You Have
When your site turns a higher share of its visitors into leads and orders, the money you already spend on ads and search returns more, with no rise in budget. Conversion rate optimisation in Thailand starts with tracking you can trust, then tests one change at a time to pages, forms and checkouts and keeps the versions that bring more conversions. Primal runs it from our Bangkok office with the team that manages your search engine optimisation (SEO) and advertising, so each test starts from what your campaigns already show.
What Our CRO Services Cover
Our conversion rate optimisation services in Thailand have 6 parts. The strategy for your site sets which come first.
- Tracking ReviewGoogle Analytics 4 (GA4) and conversion tracking checked, so every enquiry and order is recorded once before any test starts.
- Funnel AnalysisEach step between the first page and the enquiry or order, with the share of visitors who leave at each step, by page and by device.
- Heatmaps And RecordingsWhere visitors click, scroll and stop on the pages that matter most, from heatmaps and anonymised session recordings.
- A/B TestingTwo versions of a page shown to separate groups of visitors, with a change kept only when the numbers show a clear difference.
- Forms And CheckoutsEcommerce conversion rate optimisation for carts and checkouts, and shorter, clearer lead forms, tested on phones and desktops.
- Landing PagesPages for your ad campaigns, matched to each ad and tested with the same method as the rest of your site.
More Website Services At Primal
Design, development, landing pages and conversion work each have their own page. An integrated team runs them together with your search and advertising.
Web Design
Websites designed for your buyers and for search, and quick to load on phones.
Web Development
Custom websites and web applications, from WordPress to custom code.
Landing Pages
Landing pages for ad campaigns, tested to turn more visits into enquiries.
Performance Marketing
Paid media judged on leads and revenue, with spend shifted to the channels that return the most.
How Primal CRO Works
Five stages, from numbers you can trust to a list of tests that changes with each result.
Measure
Analytics and conversion tracking checked and fixed, so the starting numbers are right.
Brands We Work With
Food And Beverage
Telephone Agar1,159% Increase In Overall Conversions In 6 Months434%Increase in organic traffic456%Increase in new users1,159%Increase in overall conversionsSEO for Telephone Agar’s website, with keyword research, regular blog content aimed at featured snippets, onsite fixes and link building.View case study
Finance
Omise146% Increase In Leads In 3 Months146%Increase in leads325.7%Increase in sign-up conversions from Google Ads68%Lower cost per leadGoogle search ads for Omise in a semantic campaign structure, with remarketing lists, bidding tests and A/B tests of its landing pages.View case study
Automotive
SAMSON Truck231% Increase In Clicks In 3 Months231%Increase in clicks112%Increase in organic users81%Increase in product conversionsKeyword research, technical SEO, new content and links from niche websites for a truck tarpaulin maker.View case study
What A Higher Conversion Rate Is Worth
Answer a few questions to estimate the extra enquiries or orders, and the extra revenue, if more of your visitors converted. Values are in Thai baht (฿).
Your CRO Questions Answered
How do you work out what a higher conversion rate is worth?
Multiply your monthly visitors by your conversion rate today, then by one plus the increase, and take the difference: those are the extra enquiries or orders. For a service business, multiply the extra enquiries by your close rate and the value of one customer; for an online store, multiply the extra orders by the average order value. For example, 10,000 visitors at a 2% conversion rate give 200 enquiries; a rate 20% higher gives 240, so 40 more, and at a 25% close rate and ฿ 7,600 a customer, that is ฿ 76,000 more revenue a month.
How long does CRO take to show results?
Fixes to clear faults, such as a broken form or a confusing checkout step, can show in your numbers within weeks. A/B tests take longer on pages with fewer visitors, because each version needs enough visitors before the difference is clear. We set the order of tests and a review date for each.
How do I choose a CRO agency?
Ask any CRO agency how it checks your tracking before testing, how it decides which test to run first, how long it runs each test and how it reports a result. Be careful with any promise of a set conversion rate, because the rate depends on your market and your offer.
What do your conversion rate optimisation services include?
A tracking review, funnel analysis, heatmaps and session recordings, A/B tests, and changes to forms, checkouts and landing pages. The strategy for your site sets which parts come first.
Is CRO worth it for my site?
CRO is worth it when your site already has a steady number of visitors and a gap between those visits and the enquiries or orders you want.
Do you work on ecommerce checkouts?
Yes. For online stores the work covers product pages, the cart and the checkout, tested on phones and desktops, with results reported in orders and revenue.

Speak To Us About Your Conversion Rate
A 30-minute conversation with a senior strategist about your site, your tracking and the tests that could add the most value.
Request A ConversationOther Services You May Be Considering
Advertising
All paid channels managed within a unified budget against your lead and revenue targets.
Google Ads
Search, Shopping, Display and YouTube campaigns set up, managed and reported against your targets.
E-commerce SEO
Category and product pages that rank on Google, on Shopify, WooCommerce or Magento.
Marketing Strategy
A strategy that sets the channels, the budget split and the targets before money is spent.




